At PostPerfect AI, LLC (referred to as "PostPerfect AI," "we," "our," or "us"), we value and respect your privacy. This Privacy Policy outlines our practices regarding the collection and use of personal information when you use our website and services (collectively, the "Services"). Please note that this Privacy Policy does not apply to content processed on behalf of our business customers through our API. The use of that data is governed by our customer agreements.

For information on how we collect and use training information to develop our language models that power our Services and your choices regarding that information, please refer to our help center article.

1. Personal Information We Collect

We collect the following types of information that may identify you ("Personal Information"):

Personal Information You Provide:

• Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
• User Content: When you use our Services, we may collect Personal Information included in the input, file uploads, or feedback you provide to our Services ("Content").
• Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of your messages ("Communication Information").
• Social Media Information: We maintain pages on various social media platforms. When you interact with our social media pages, we may collect Personal Information you choose to provide, such as your contact details ("Social Information"). Additionally, the companies hosting our social media pages may provide us with aggregate information and analytics about our social media activity.

Personal Information We Automatically Collect:

• Technical Information: When you visit, use, or interact with our Services, we automatically receive certain information ("Technical Information"):
• Log Data: Information that your browser sends whenever you use our website ("log data"). This includes your Internet Protocol address, browser type and settings, the date and time of your request, and your interactions with our website.
• Usage Data: Information about your use of the Services, such as the types of content you view or engage with, the features you use, and your actions. This may include your time zone, country, dates and times of access, user agent and version, type of device, computer connection, IP address, and similar information.
• Device Information: Includes the name of the device, operating system, and browser you are using. The information collected depends on the type of device and its settings.
• Cookies: We use cookies to operate and administer our Services and enhance your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is offered. However, refusing cookies may prevent you from using certain features of our website.
• Analytics: We may use online analytics products that employ cookies to analyze how users interact with our Services and enhance the user experience.

2. How We Use Personal Information

We use Personal Information for the following purposes:

• Providing, administering, maintaining, and analyzing the Services;
• Improving our Services and conducting research;
• Communicating with you;
• Developing new programs and services;
• Preventing fraud, criminal activity, or misuse of our Services, and ensuring the security of our IT systems, architecture, and networks;
• Complying with legal obligations and processes and protecting our rights, privacy, safety, or property, as well as those of our affiliates, you, or other third parties.

Aggregated or De-Identified Information

We may aggregate or de-identify Personal Information and use it for analysis, improving our Services, developing new features, conducting research, and for other purposes. This information will be anonymized and will not identify you personally.

3. Third-Party Service Providers and Partners

We may share your Personal Information with third-party service providers and partners who perform services on our behalf to facilitate and enhance the functionality of our Services or to assist us in analyzing how our Services are used. These service providers and partners may have access to your Personal Information for the purpose of performing these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also share your Personal Information in the following circumstances:

• With your consent or at your direction, such as when you authorize a third-party application or website to access your account or when you interact with third-party services integrated with our Services.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
• To comply with legal obligations or enforce our policies and agreements.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include the duration of your use of our Services, the nature of the information, and our legal obligations.

Data Security

We take reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

4. Your Rights and Choices

You have certain rights and choices regarding your Personal Information. These rights may include:

• Access and Correction: You have the right to access and update your Personal Information directly through your account settings. If you need assistance, you can contact us.
• Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. Please note that even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
• Account Deactivation: You can deactivate your account by contacting us. Please note that deactivating your account does not delete your Personal Information, and we may retain certain information as required by law or for legitimate business purposes.

5. California privacy rights

The following table provides additional information about how we disclose Personal Information. You can read more about the Personal Information we collect in “Personal information we collect” above, how we use Personal information in “How we use personal information” above, and how we retain personal information in “Security and Retention” below.

Category of Personal Information	Disclosure of Personal Information
Identifiers, such as your contact details	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Commercial Information, such as your transaction history	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Network Activity Information, such as Content and how you interact with our Services	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Geolocation Data	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Your account login credentials (Sensitive Personal Information)	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to their Personal Information:

• The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you;
• The right to request deletion of your Personal Information;
• The right to correct your Personal Information; and
• The right to be free from discrimination relating to the exercise of any of your privacy rights.

We don't sell or share Personal Information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We also don't process sensitive personal information for the purposes of inferring characteristics about a consumer.

Exercising Your Rights

California residents can exercise their CCPA privacy rights by sending their request to our contact address, below.

Verification

In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not provide, correct, or delete your Personal Information.

Authorized Agents. You may submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to our contact address, below.

6. International Users

If you are using our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and privacy laws of the United States may not be as comprehensive as those in your country. By using our Services, you consent to your information being transferred to our facilities and to the use and disclosure of your information as described in this Privacy Policy.

For users in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, please note the following:

Legal Basis for Processing

Our legal bases for processing your Personal Information include the performance of a contract with you, our legitimate interests, your consent, and compliance with our legal obligations.

Data Subject Rights

If you are a resident of the EEA, the UK, or Switzerland, you have certain rights under data protection laws, including the right to access, correct, or delete your Personal Information, the right to restrict or object to certain processing activities, and the right to data portability. You may exercise these rights by contacting us or our representative. Please note that we may ask you to verify your identity before responding to such requests.

Data Transfers

When we transfer Personal Information from the EEA, the UK, or Switzerland to countries outside of these regions, we ensure that appropriate safeguards are in place to protect your Personal Information. This may include relying on standard contractual clauses approved by the European Commission, implementing other appropriate safeguards, or obtaining your explicit consent.

Supervisory Authority

If you are a resident of the EEA, the UK, or Switzerland, you have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Information violates applicable data protection laws.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect Personal Information from children under 16. If we become aware that we have collected Personal Information from a child under 16 without parental consent, we will take steps to remove that information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PostPerfect AI LLC
1309 Coffeen Avenue
STE 1200
Sheridan, WY 82801

Thank you for taking the time to review our Privacy Policy. We are committed to protecting your privacy and providing you with a transparent understanding of how we collect, use, and safeguard your Personal Information.